Title: Underwriting Assistant - West Region
Location: Remote
Company Overview:
At Vault, we are not just insuring assets. We are reducing risks with data-driven technology to Protect What Matters Most to our customers.
Our team is driven by a shared commitment to protect customers’ most prized possessions. We look at the bigger picture to provide custom solutions, exceptional service, and risk management to protect their legacy proactively.
Thinking about joining our team? We look for self-motivated and inventive individuals dedicated to providing the highest level of service to our customers and partners.
The Underwriting Assistant position will be remote and located in the West region: CA, CO, NV, AZ, UT, WY, OR, MT, ID.
Why Choose Vault:
- 46% of our workforce was referred by someone at Vault
- 37% growth rate in staff since December 2021
- Our Financial Strength is rated an A- by AM Best
- Rated 4.5 stars based on our customer experience reviews
- Our leaders are respected innovators with decades of insurance expertise
- Vault’s proprietary technology allows for enhanced capabilities, speed, and efficiency
- Leading high-net-worth insurance provider with a foundation in customized solutions
- Comprehensive benefits tailored to your lifestyle
Job Responsibilities:
- Performs general underwriting functions, including submission reviews, pricing analysis, and setting policy terms and conditions.
- Analyze inspection reports, communicate inspection requirements, and determine if underwriting action is required.
- Monitor various reports for consistency and determine appropriate action or changes.
- Make and follow through with requests for missing information from outside sources.
- Establish and maintain relationships with our agents; cross-sell to round out existing accounts.
- Act as a liaison with our claims team on any claim activity and determine if underwriting action is required.
- Partner with Concierge and Underwriting teams to build and maintain business relationships.
- Demonstrate solid service standards while developing strong sales skills and underwriting best practices.
- Develop relationships with assigned brokers. Able to build trust and reputation in the market.
- Develop basic knowledge of underwriting guidelines and principles.
- Develop a working understanding of applicable file documentation.
- Manage new business submission and issuance processes at the authority level with agents and concierge partners.
- Manage Risk Services, Endorsement, and Renewal support processes at the authority level with Concierge and Underwriting teams.
- Identify and prioritize tasks to assist the underwriters in winning the best business.
- Establish basic underwriting of internal reports.
- Establish the ability to identify basic profile and loss indicators with the book of business.
- Provide timely and clear account proposals to agent partners with underwriting supervision.
- Participate in agency web trainings.
- Navigation of presentation software applications.
- Successful identification of key players at brokers.
- Develop a foundational understanding of the industry with exposure to compliance, insurance laws, and insurance financials.
Preferred Qualifications:
- Bachelor's degree or relevant experience in property and casualty insurance industry preferred.
- Proficient with Microsoft Office products and Internet research tools.
- Excellent interpersonal and communication skills (both written and verbal).
- Strong organizational skills and attention to detail.
- Strong time management skills with the ability to prioritize and handle multiple tasks.
- Strive to provide service levels that exceed industry standards by being responsive, accessible, and positive. Deliver on promises to build trust and confidence with agents/agencies.
- Possess the aptitude to work in a highly competitive market, be innovative in business production and retention, and be able to adapt to changing markets and internal requirements.
- Proactive in building industry knowledge and continued education.
- Resourceful and results-driven with strong problem solving and analytical skills. Intuitively able to support UW's workload, binds, and needs.
- Basic knowledge of all products and able to point out Vault's coverage advantages. Working knowledge of Vault's internal UW guidelines/philosophies.
- Complete assigned work with a sense of urgency while maintaining a collaborative and team-oriented approach across functional areas.
- Demonstrate patience and offer white glove service when engaging with agents/agencies, ensuring exceptional relationship management.
- Demonstrate reliability through excellent attendance, timeliness, and flexibility with work hours and assignments.
Benefits:
- Flexible Spending Accounts & Health Savings Accounts, with company contributions
- Company-paid comprehensive life & disability insurance plans
- 24/7 Telehealth doctor access, virtual wellness screenings, Employee Assistance Programs
- Company 401k retirement plan with Day 1 eligibility (5% company match, 100% immediate vesting)
- 23 PTO days accrued yearly
- 11 paid holidays
- Salary range $72-85k/yr + bonus, commensurate with experience and location.
Vault is committed to providing equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.